Information Technology Specialist

Install, Configure, Update, Maintain and Troubleshoot any failures of DELL PowerEdge Servers and Storage

Install, Update, Troubleshoot Microsoft Windows network infrastructure

Install, Update, Troubleshoot and Maintains enterprise wireless local area network (radius server) and wide are network

Install, Update, Configure Cameras, Troubleshoot, Monitors, and Supports the Ocularis IP Surveillance System

Install, Troubleshoot, Update, Supports and maintains Trend Worry Free Business Security Cloud Antivirus.

Install, Configure, Update, Supports and maintains Microsoft Office 365 on all computers

Monitors, Remove and Add users, Maintains Google drive DHBC’s Corporate email system (Gsuite)

Install, Update, Troubleshoot, assign users and provides technical support for QuickBooks Enterprise Edition

Install, Configure, Maintains, Updates and Monitors Firewall Security Appliance

Install, configure, Updates, Monitors, and maintains Veeam backup software for disaster recovery

Supports the various departments whenever they encounter challenges with computers and network devices

Responsible for testing new hardware and software before full-scale installation

Maintains inventory for all staff Computers and related equipment.

Troubleshoot to resolve laptops, printers and desktop hardware issues.

Creates user profiles and password reset in Active Directory.